Contact

Get In Touch

Keep In Contact With Us!

Our Address

2233 Hidden Waters Dr E GCS, FL 32043

Email

gsojax@gmail.com

Telephone

Cell- (904) 903-8226

Day Open

Monday - Sunday
24 hrs

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General Store Of Jacksonville

Frequently Asked Questions

Have questions?

We’re here to help! Browse our Frequently Asked Questions below to find quick answers about custom orders, design approvals, shipping, turnaround times, returns, and more. If you don’t see the answer you’re looking for, feel free to contact our team — we’re always happy to help bring your ideas to life.

How to Order a Custom Printed Item

1. Choose Your Product
Select the item you would like customized, such as a t-shirt, hoodie, hat, tumbler, bag, or other available product.

2. Share Your Design Idea
Upload your artwork, logo, image, or describe the custom design you have in mind. The more details you provide, the better we can bring your idea to life.

3. Review the Design Proof
Our team will create or prepare your artwork and send you a final design proof for approval before printing begins.

4. Approve Your Artwork
Once you are happy with the design, simply approve the proof so we can move your order into production.

5. We Print Your Item
Your approved design is printed onto your selected product using quality materials and careful attention to detail.

6. Packaging & Shipping
Once your custom item is complete, we package it with care and ship it directly to you.

7. Enjoy Your Custom Creation
Receive your finished product and enjoy a custom item made just for you, your business, event, team, or brand.

How long does it take to receive a custom designed product?

Turnaround times for custom designed products typically range from 5–14 business days, depending on the complexity of the design, product availability, and order size. Simple custom items may be completed sooner, while larger or more detailed orders can take additional time. Once your artwork is approved, production begins, and we’ll keep you updated every step of the way. Need it faster? Contact us about rush order availability!

How long does shipping take once my order has shipped?

Most orders arrive within 3–7 business days after shipping, depending on your location and the shipping method selected at checkout. Tracking information will be provided once your order is on its way so you can follow your package every step of the journey.

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